Derek Chua8 min read

Why Your Search Console Sitemap Error Isn't a Technical Problem

Google's John Mueller just explained why sitemap errors happen, and it's not your XML. If Google isn't convinced your content is worth indexing, it simply won't use the sitemap.

Sitemap errors and Google indexing issues for Singapore websites

You submitted the sitemap three months ago. The XML is valid. You tested each URL with Google's inspection tool. Your developer confirmed Googlebot is visiting the site in the server logs. And yet, Search Console still shows "Sitemap could not be read," while most of your pages say "Crawled - currently not indexed."

You've tried re-submitting. You've tried a different plugin. You've read six forum threads. Nothing changes.

Here's what Google isn't telling you directly: the sitemap error isn't the problem. It's the symptom.

What John Mueller Actually Said

On February 23, 2026, Google's John Mueller answered a Reddit question from a site owner facing exactly this situation. Their technical setup was correct: valid XML, proper response codes, confirmed Googlebot visits. Sitemap errors anyway. Mueller's response cut through the technical troubleshooting:

"One part of sitemaps is that Google has to be keen on indexing more content from the site. If Google's not convinced that there's new & important content to index, it won't use the sitemap."

Read that again. Google's decision to use your sitemap isn't primarily a technical decision. It's a content quality judgment. Google evaluates your site, forms an opinion about whether there's anything there worth indexing, and only then decides whether to bother following your sitemap.

The sitemap error is Google's way of saying: "We can see the file. We're choosing not to act on it."

Think of it this way: submitting a sitemap is like sending a CV to a company. If they've reviewed your profile and decided you're not a fit, a better-formatted CV won't change the outcome. Fix the underlying issue first.

Why This Surprises So Many Website Owners

The "sitemap error" terminology is genuinely misleading. It lives in Search Console, which is a technical tool. It looks like a technical error. It uses language ("could not be read") that implies a broken configuration. So the instinct is to find a technical fix.

Developers chase HTTP status codes. Agencies resubmit the sitemap file. Plugins get swapped out. Nothing works, because nothing is technically wrong.

The problem is that Google has two separate evaluations happening simultaneously:

  1. Can we technically access this sitemap? (Technical)
  2. Should we bother using it? (Content quality)

Most site owners only think about question one. Mueller's answer reminds us that question two is often the deciding factor, and it's not answered by your sitemap XML at all.

What Google Evaluates Before Using Your Sitemap

When Googlebot visits your site, it's forming a judgment about the site's overall value. Several factors feed into this assessment.

Freshness. Is this site actively publishing new content, or was it built once and left alone? A website that hasn't changed since its launch date reads as inactive to Google's crawlers. There's little reason to keep checking for new pages.

Content depth. Are the individual pages answering specific questions with genuine substance? A 200-word "About Us" page, a 150-word "Services" page, and a contact form isn't a website Google is excited to surface. There's nothing there to match against a real search query.

Content uniqueness. This is a real problem for websites built using similar templates or boilerplate copy. If Google has seen similar phrasing across dozens of other small business websites, your version doesn't add anything new. Thin, templated content is one of the most common silent indexing killers.

Internal linking. If your pages aren't linked from other pages on your own site, Google has little signal about which pages matter. A strong internal link structure says: "These pages are important. Follow them." A site where every page is isolated tells Google very little.

Trust signals. Does the site have a credible About page with real information? Author names? A privacy policy? A physical address and phone number? These basic signals tell Google the site is a legitimate, established business rather than a placeholder.

The Pattern in Singapore's New Website Landscape

This indexing problem is particularly common among businesses that launched websites in the past two to three years, often through agency builds supported by schemes like the PSG (Productivity Solutions Grant).

The typical result: a professionally designed site with five to seven pages, each containing 200 to 400 words of fairly generic text, a contact form, and good-looking visuals. The technical setup is correct. The sitemap is valid. Mobile performance is fine.

But from Google's perspective, there's nothing there to index. The content is thin, unlikely to be unique, and the site hasn't been updated since launch. Google crawls it, decides there's nothing particularly worth surfacing in search results, and moves on. The sitemap error in Search Console is the byproduct of that decision, not its cause.

This isn't a criticism of the web agency. Building the website is one job. Building the content that makes Google want to index it is a different job, and it's ongoing rather than one-time.

What to Actually Fix

If you're stuck with unindexed pages or persistent sitemap errors, here's where to start.

1. Audit each unindexed page for content depth

In Search Console, go to the Indexing report and look at pages showing "Crawled - currently not indexed" or "Discovered - currently not indexed" status. Open each one. Count the words. Ask honestly: does this page answer a specific question someone might search for? Does it say anything a comparable page somewhere else doesn't say?

If the answer is no, the fix isn't technical. Rewrite the page. Aim for 600 to 800 words minimum on service pages, answering real questions: what you do, who it's for, what the process looks like, what it costs in rough terms, and what makes you specifically worth choosing.

2. Start publishing and keep publishing

A blog with one substantive post per week does something static pages cannot: it signals to Google that the site is alive and regularly adding new content. Googlebot will return more frequently. Over time, new pages build topical authority that lifts the indexing probability of older pages too.

Consistency matters more than length. Six hundred words per week, reliably published, outperforms one very long post every three months for the purpose of freshness signals.

3. Build your internal link structure

Every important page should be linked from at least two or three other pages on the site. Your homepage should link to your key service pages. Your service pages should link to each other where relevant. Your blog posts should link to your service pages. Internal links tell Google what matters and help crawl budget flow where you need it.

4. Connect and optimise your Google Business Profile

For local businesses, a verified and well-maintained Google Business Profile linked to your website is a meaningful trust signal. GBP data feeds directly into Google's understanding of your business as a real, operating entity. It's also the fastest path to appearing in local search results while your broader indexing builds over time.

5. Check for accidental duplicate content

If your website was built from a template or your copy was adapted from existing material, run a check for near-duplicate content. If Google has indexed the "original" version of similar text elsewhere, your version loses out. The solution is rewriting to make your content meaningfully distinct.

6. Use the URL Inspection tool after improvements, not before

Once you've improved a page's content, use Search Console's URL Inspection tool to request indexing. This doesn't guarantee indexing, but it tells Google to take a fresh look. Do this page by page, after you've genuinely improved the content, not as a shortcut to skip the improvement work itself. Requesting indexing on a thin page doesn't help. Google will evaluate it again and reach the same conclusion.

The Honest Timeline

None of this is fast. After you make content improvements, it typically takes four to eight weeks for Google to recrawl affected pages and reassess their indexing status. There's no button to speed this up.

What you can do is document your changes: which pages you updated, what the word count changed from and to, when you made each improvement. This makes it possible to connect your actions to Search Console trends over the following weeks, and to see whether the improvements are working.

The site owners who stay stuck longest are the ones who keep chasing technical fixes while the content problem remains untouched. Mueller's answer is useful precisely because it redirects that energy to where it will actually make a difference.


If your website has the right technical setup but pages aren't getting indexed, content depth is almost certainly the issue. Magnified works with SMEs to build content strategies that give Google something worth indexing, from service page rewrites to ongoing blog production. Talk to us about your site.

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